Contact Cash App Customer Service
Cash App Phone Numbers and Emails
Toll-Free Number:
-
(855) 351-2274
Customer Service:
-
(800) 969-1940
Cash App Emails:
How to Contact Cash App Customer Service?
Most Popular Number:
| Total calls: 69 165 | Issues resolved: 1 620 | Last call: Apr 20, 2025 |
Cash App Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cash App Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cash App is 8553512274. 75% of consumers used this number to address their issues and concerns. Meanwhile, 68% of users reported contacting a real person successfully by dialing the phone number 8009691940.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Cash App may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cash App Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cash App is 8553512274. 75% of consumers used this number to address their issues and concerns. Meanwhile, 68% of users reported contacting a real person successfully by dialing the phone number 8009691940.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Cash App may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Cash App mainly because of account, cards, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cash App is Support@cashapp.com. 57% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Cash App Website:
Cash App Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 7:00pm (EST)
Mailing Address:
Block, Inc.
Attn: Arbitration Provision
P.O. Box 427069
San Francisco, CA 94142
How Good is Cash App's Customer Service?
Summary of Cash App Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cash App?
Account Question:
- “It's Been going on 2 months Cash App.Close my account disable my Cash App card.I'm not allowed to link any bank accounts.I'm not allowed to link any debit cards.I'm not allowed to leave on money.I'm not allowed to withdraw money.In my account is I c”
- “Why is my account closed”
- “U guys locked my card saying fraud when I have direct deposit from my job on here”
Cards Question:
- “Card locked”
- “My card not working”
- “My card don't work”
Payments and Charges Question:
- “Unauthorized transaction”
- “Unauthorized charge”
- “Unauthorized charges”
Request for Information Question:
- “CheckingAccount”
- “I need help to update my account with a new email a new address”
- “Trying to get some information someone is trying to send me money and it’s not loading on my business account. They keep telling me I need to pay more money.”
Refund Question:
- “I don’t cash out 20 that is pending put my money back on my card”
- “Get my money back that I didn't send”
- “Refund”
Product/ Service Question:
- “I purchased but it's not on”
- “Problem with the app”
- “To order a new cash app card”
Activation/ Cancellation Question:
- “Canceling account”
- “Need to cancel payment from Jimmy Murray”
- “Activate old ashaoo card”
Shipping and Delivery Question:
- “Pending money that I have not received”
- “Porque la targeta está declinada necesito ayuda Para que desbloqueen mi targeta”
- “Money not delivered”
Website/ Application Question:
- “Why am I cash app Clothes?”
- “Cash app is not letting me pull my money out of my savings from cash app card”
- “You wouldn't transfer my money from my closed cash app account to the new cash app account. Why?”
Return/ Replace Question:
- “I change my pin yesterday the new one I forgot what it was”
- “I need to change my PIN number”
- “Due to a change in my cash app account”
Staff Question:
- “Talk to a customer service member”
- “Horrible service”
- Poor customer service
Employment Question:
- “I recently retired and I used to get paid weekly now I get paid by the month starting December 1 and I like to know if I borrow can I pay you back on December 1 instead of weekly?”
- “I mistakenly gave my job the wrong account number”
- “My job sent my money to the wrong account”
Other Question:
- “Atención al cliente”
- “Servicio al cliente”
- “Necito Servicio Al Cliente”
Compare Cash App Customer Service To
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