Contact Cash App Customer Service
Cash App Phone Numbers and Emails
Toll-Free Number:
-
(855) 351-2274
Customer Service:
-
(800) 969-1940
Cash App Emails:
Cash App Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cash App Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cash App is 8553512274. 75% of consumers used this number to address their issues and concerns. Meanwhile, 68% of users reported contacting a real person successfully by dialing the phone number 8009691940.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Cash App may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cash App Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cash App is 8553512274. 75% of consumers used this number to address their issues and concerns. Meanwhile, 68% of users reported contacting a real person successfully by dialing the phone number 8009691940.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Cash App may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call Cash App mainly because of account, cards, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cash App is Support@cashapp.com. 57% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Cash App Website:
Cash App Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 7:00pm (EST)
Mailing Address:
Block, Inc.
Attn: Arbitration Provision
P.O. Box 427069
San Francisco, CA 94142
How Good is Cash App's Customer Service?
Summary of Cash App Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cash App?
Account Question:
- “Check balance”
- “Close my account”
- “Someone took $500 out of my bank account from cash app”
Cards Question:
- “Lost card”
- “I need card please”
- “My card is not working and I have 51 dollar on there”
Payments and Charges Question:
- “Two direct deposits havnt went there been way over 5 days”
- “Fraudulent charges”
- “Trying to open up my cash but can’t because it has been closed cause if fraudulent”
Request for Information Question:
- “Help bout my card putting on another phone”
- “Need immediate help”
- “I need help with to change my legal name”
Refund Question:
- “Refund”
- “Missing refund”
- “Refund into my account”
Product/ Service Question:
- “To commend them on their product.”
- “Can't draw money”
- “Having problem with cash app at this time”
Activation/ Cancellation Question:
- “Activate a card”
- “Canceled service”
- “Cancelación”
Shipping and Delivery Question:
- “I.Set my son $40 twice.He received the 1 the second, the first one.He didn't receive the second one he did.I want to know where my money's at”
- “No puedo hacer un pago con mi targeta del cash app”
- “Not received money”
Website/ Application Question:
- “Y my cash app aint working”
- “I need a cash app statement”
- “Cash app Hacked”
Return/ Replace Question:
- “Over a year ago I tried changing my address on my account and it closed my account and it told me I was going against policy terms.”
- “Need to change my phone device”
- “Saying cvv is incorrect when i attempt to activate card”
Staff Question:
- “Horrible customer service”
- “*** service”
- “Talk to a customer service member”
Employment Question:
- “I recently retired and I used to get paid weekly now I get paid by the month starting December 1 and I like to know if I borrow can I pay you back on December 1 instead of weekly?”
- “I mistakenly gave my job the wrong account number”
- “My job sent my money to the wrong account”
Other Question:
- “Why I can’t use cashapp”
- “Need my 40dollars”
- “Trying to money off cash app”
Compare Cash App Customer Service To
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