Cash App Phone Numbers and Emails

Toll-Free Number:

  • (855) 351-2274

Customer Service:

  • (800) 969-1940

Cash App Emails:

Business Customer Service
Cash Boost Partnerships
Legal
Privacy Inquiries, Privacy Inquiries
Media
Marketing Inquiries, Press Inquiries
support@cashapp.com
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Cash App Contact Information

Cash App Website:

Cash App Help Center:

Corporate Office Address:

Cash App
1455 Market Street Suite 600
San Francisco, California 94103
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 7:00pm EST

Cash App Customer Service Reviews

1.5 / 5
Poor
Pissedconsumer4120474
Money was taken from $300

Very bad customer service $300 was taken from my account !! I was not notified of this transaction I figured it out on myself that I called in to cash app support customer service it had very bad...

Aanya Fju
Refund

I would not give them one star!! I am disappointed that this company doesnt have resolutions for simple fixes even when they have the proof at their fingertips. To tell a customer that their mone...

Summary of Cash App Customer Service Calls

68.4K TOTAL
CALLS
00:47 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cash App Customer Service?

Account Question:

  • “I gayle anne jenkins am calling because i lost my phone and I cannot log in to my cash app account from another device without signing out from my phone that I lost and I need to unlock my card”
  • “Cant log in old account”
  • “I need my money off the account”

Cards Question:

  • “My cash app card activate”
  • “CashApp card”
  • “Reset pin on card”

Payments and Charges Question:

  • “Dispute transaction”
  • “Fraudulent transactions on account”
  • “Friend can't access payment”

Request for Information Question:

  • “Questions about account”
  • “About account”
  • “Need to talk to someone”

Refund Question:

  • “Refund from toledo auto aparts”
  • “Refund issues”
  • “To ask for a refund i used a a tm and i exceeded the time to pull my money from the dispenser and atm took my money back”

Activation/ Cancellation Question:

  • “I can't activate my new card”
  • “Cancel order”
  • “Cancel payment”

Shipping and Delivery Question:

  • “I sent money to wrong address”
  • “Where is my money”
  • “Didn't receive money”

Product/ Service Question:

  • “Loan”
  • “I need to see how i get my money ive been playing this game over a month or so i do have a card but i get get my money”
  • “Cash app not working”

Return/ Replace Question:

  • “Return”
  • “Returns my money to my account”
  • “I just returned a item at dollar general store and the money i used off the card to purchase what i returned was supposed to be put back on my cash app card but it hasn't been put back. $10.00”

Staff Question:

  • “CUATOMER SERVICE”
  • “Contact customer service immediately”
  • “Because it's been a year and 8 months and I have yet to receive my money back or speak to a manager”

Employment Question:

  • “Cuz of my paycheck”
  • “SUPOSTUBE RECIVED $1000 ,SO IM NO RECIVED ???”
  • “Because I want to know why my cash app was closed because I get paid through that cash app I pay my bills through that cash out my job pay me through that cash app and I work on the side as a plumber”

Website/ Application Question:

  • “To link cash app to my website”
  • “I was just scammed through your site. My bad but wondering if you could put a stop on how many transactions with one person can happen.”
  • “App not working”

Other Question:

  • “Need to reset my cash out pin”
  • “Banking information”
  • “Trying to get money that I sent back”

About

Cash App Pros and Cons

Pros: Easy to use, Easy to send money, Easy to transfer money to others, Simple but cant be trusted, Easy to transfer money instantly

Cons: Poor customer service, No support by phone and no answer to problem, No customer service w telephone number, No customer service, No support

Related Companies

Block Xyz, Square, Weebly, Tidal

Cash App reviews and complaints

Cash App is ranked 58 out of 249 in Cash Services category

Area Served

USA, Worldwide, Asia, Other

Payment Methods

PayPalVISAMasterCard

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